Contact Us

Last updated: October 6, 2026

We’re here to help. If you have a question about our products, your order, delivery, returns, or refunds, please get in touch with us.

Get in Touch

Email
alakahbsheis@gmail.com

Phone
+49 331 6261771

Business Address

AllesZone
Ricarda-Huch-Straße 2
14480 Potsdam
Germany

Customer Support

For questions about an existing order, please include your order number so we can assist you as quickly as possible.

We can help with:

Product questions
Order information
Delivery and tracking
Returns
Refunds
Damaged or incorrect products

Shipping & Returns

Delivery: Germany only
Standard shipping: Free
Estimated delivery: 4–7 business days
Return window: 30 days
Return shipping: Free within Germany
Refund processing: Within 5 business days after the returned product is received and approved

We look forward to assisting you.